Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-couples-therapy-gilbert-arizona.couplesresilience.com (hereinafter referred to as “Christian Couples Therapy Gilbert Arizona,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://christian-couples-therapy-gilbert-arizona.couplesresilience.com
  2. Any mobile applications or services associated with our platform
  3. Online forms, surveys, and interactions through our services
  4. Links to external platforms or sites accessed from our website (note that these third-party sites have their own privacy policies)

Processing Activities

This policy describes the ways in which we process personal data when:

  1. You use our applications and services as an authorized user, including therapy sessions, account management, and payment processing.
  2. You visit our websites or interact with content linked to this Privacy Policy.
  3. You subscribe to receive communication from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for the provision and improvement of our services. This includes:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and transaction records necessary for processing payments.
  3. Financial Information: Bank account numbers or other financial data if you choose to link them to your account for seamless transactions.
  4. Purchase Information: Product/service purchases, order history, and related details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet when using our mobile applications.
  6. Location Data: Geographic location data provided by your browser or device when you interact with our services.
  7. Feedback and Reviews: Comments, ratings, and suggestions submitted to us.
  8. Social Media Information: Data accessed through social media platforms (if connected to your account) for content sharing and integration purposes.
  9. Product Interest: Details about the products or services you show interest in or purchase from our website.

We collect this data using a combination of user input, tracking technologies, and third-party service providers.

Cookies

We use cookies (both first-party and third-party) to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login and account management.
  2. Preference Cookies: Tailored settings and preferences are saved here, e.g., language selection.
  3. Analytics Cookies: They track visitor behavior to improve the performance and functionality of our website.

Users can manage their cookie preferences through our Cookie Manager or by adjusting browser settings.

Retention and Deletion

We retain personal data for as long as necessary, considering legal requirements, tax or accounting obligations, and business needs. Once the data is no longer required, it will be securely deleted or anonymized in accordance with applicable privacy laws.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect personal information from minors.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure (or ‘right to be forgotten’)
  • Restriction or objection to the processing of your data
  • Data portability
  • The right not to be subject to automated decision-making
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact our Privacy Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: contact@christian-couples-therapy-gilbert-arizona.couplesresilience.com
Address: [Provide Physical Address]

We value your trust in our privacy practices, and we are committed to handling your personal information responsibly.